Frequently asked questions.

  • We are your local specialists in Wood Fire Installation and we take pride in what we do and adhere to the standards set by the NZHHA, Local councils and Government regulations.

  • It is best to arrange an on site visit before purchasing a wood burner for your home so we can guide you through the process. Selecting a wood fire for your home is not just about aesthetics. Between technical specifications, performance and safety requirements the selection process can be quite daunting and confusing. The location of your fire as well as room configuration are important factors.

  • Yes you do.

  • Yes we certainly can. You will need to provide documentation for the application – proof of ownership (rates bill or title deed) and a current floor plan showing all levels, rooms labelled, doors, windows, smoke alarms and where the fire is located.

    If producing a floor plan is a task you’d rather not worry about, we’ve got you covered with our in-house floor plan service.

  • Yes, we are happy to provide a quote for an installation only service.

    Please note: This any woodfire installation is subject to council requirements, including obtaining the appropriate permit. We can do this on your behalf.

  • The rule of thumb is that the council permit must be issued first before the installation can be done. The councils ask that we allow them up to 25 working days, particularly in autumn and winter. At certain times of the year this process can (but not guaranteed) be shorter. We will give an estimated date of installation upon supplying your quote. This will be based on our work load and the council process, and once your quote is accepted and all is underway we will keep you up to date on the progress of your job.