Frequently asked

What our clients ask us

Q Why use Kapiti Wood Fires?
A We are your local specialists in Wood Fire Installation and we take pride in what we do and strive to closely adhere to the standards set by the NZHHA.
Q What wood burner should I purchase for my home?

A It is best to arrange an on site visit before purchasing a wood burner for your home so we can guide you through the process.  Selecting a wood fire for your home is not just about aesthetics.  Between technical specifications, performance and safety requirements the selection process can be quite daunting and confusing.  The location of your fire as well as room configuration are important factors.

Q I already have a wood burner but I want to replace it. Do I need a council permit?
A Yes
Q Can you organise the council permit on our behalf?
A Yes we certainly can. You will need to provide documentation for the application – proof of ownership (rates bill or title deed) and a current floor plan showing all levels, rooms labelled, doors, windows, smoke alarms and where the fire is located.
Q I have already purchased my fire, will you provide an installation service only?
A Yes, we are happy to provide a quote for an installation only service.
Q How long will I have to wait for my installation to be done?
A The rule of thumb is that the council permit must be issued first before the installation can be done. The councils ask that we allow them up to 25 working days, particularly in autumn and winter. At certain times of the year this process can (but not guaranteed) be shorter. We will give an estimated date of installation on acceptance of a quotation based on our work load and the council process.


Interested? Enquire now with our online contact form.

Contact us to book your in-home consultation and one of our team will be in touch with you ASAP.